Retail KPI Performance Dashboard
Designed and delivered an interactive KPI dashboard for a mid-size retailer, consolidating 12 data sources into a single view that reduced reporting time by 80%.
The Business Problem
The client's leadership team spent 15+ hours per week manually compiling sales, inventory, and customer data from disconnected spreadsheets and systems.
Why It Matters
Without a unified view, strategic decisions were delayed by days. Stock-outs and overstock situations cost the business an estimated £200K annually.
Data & Tools Used
Analysis Process
Conducted stakeholder interviews to identify 24 KPIs across 4 departments. Built an ETL pipeline to consolidate data sources. Designed an interactive dashboard with drill-down capabilities and automated daily refreshes.
Findings & Recommendations
Identified that 30% of product lines contributed to only 5% of revenue. Customer retention was 23% lower than industry benchmark. Weekend staffing levels were misaligned with peak traffic by 40%.
Deliverables
- Interactive Power BI Dashboard
- KPI Framework Document
- Data Dictionary
- Training Guide
- Monthly Review Template
Business Value
Reduced weekly reporting time from 15 hours to 3 hours. Enabled real-time decision making. Identified £200K in potential savings through inventory optimisation.
Skills Demonstrated
Demonstrated end-to-end BI project delivery: from requirements gathering through data pipeline development to executive dashboard design. Strong stakeholder management and technical skills.
If you're drowning in spreadsheets and need a single source of truth for your business metrics, this project shows how we can transform your reporting in weeks, not months.
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